Effective Date: 01.01.2025
LoftGym Oy ("LoftGym" or "we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [
https://kodproduction.fi/loftgymfi] ("Site") and participate in our fitness programs and events.
1. Background and Purpose of ProcessingLoftGym Oy is a Finnish-based company specializing in providing fitness training, gym facilities, and wellness programs for individuals of all fitness levels.
In connection with our operations and to provide our services, including gym memberships, events, and wellness programs, we may collect and process personal data about you ("You").
The purpose of this Privacy Policy is to describe and explain how we, as a controller, process personal data, what personal data we collect, and how you may exercise your rights as a data subject.
2. Information We Collect2.1 Directly from you or approved third parties:- Membership registration information: Name, email address, phone number, and additional information if provided.
- Payment information: Name, address, email, and payment details when purchasing memberships or event tickets. This information is shared with payment providers to process transactions.
- Feedback and survey responses: Optional feedback to improve services.
- Customer support information: To address inquiries or complaints.
2.2 Information you generate using our services:- Data on how you interact with our services, including class bookings, event participation, and gym facility usage.
- Insights collected through tools like heatmaps and behavior analytics.
2.3 From your browser or device:- Device information, logs, cookies, and tracking data.
3. How We Use Your Information
- To provide and improve services: Manage memberships, register event participants, and share information with partners with your consent.
- To communicate with you: Notify about program updates, respond to inquiries, and send marketing communications if opted in.
- For marketing: Use data for outreach, promotional materials, and event publications. Opt-out options are provided.
- For advertising and tracking: Use cookies for targeted ads and content popularity analysis.
- To comply with legal obligations: Prevent fraud, resolve disputes, and enforce agreements.
4. Legal Bases for Processing Your InformationWe process personal data to:
- Perform our Terms and Conditions.
- Comply with legal obligations.
- Protect your vital interests in emergencies.
- Pursue legitimate interests, such as improving services and marketing events.
5. Data RetentionPersonal data is retained as long as necessary to provide services and comply with legal obligations. Data may be stored for up to one year or longer if required by law.
6. Data TransfersData may be transferred internationally, with appropriate protections in place, including standard contractual clauses.
7. Your Rights- Access, correct, or delete your data.
- Object to processing or withdraw consent.
- Request data portability.
For complaints, contact the Data Protection Ombudsman in Finland.
8. SecurityWe implement reasonable measures to protect personal data but cannot guarantee absolute security due to the nature of the internet.
9. Contact UsEmail: loftgymfi@gmail.com